Terms & Conditions

» Courses
Applied Education requires payment within 10 working days or alternatively a purchase order number from your company may be supplied. We accept payment by direct deposit, VISA, MasterCard, Bankcard, *Diners, *AMEX and Cheque. *Please note: Diners and AMEX incur a 3% surcharge.

Please note: We have a NO Refund policy!

If you are unable to attend, we are happy to hold your account in credit until you can attend at a later date providing 5 working days notice is given. Alternatively you may send a substitute attendee. In the event that you need to transfer your booking and are unable to provide 5 working days notice a $70 administration fee will apply. Applied Education is committed to meeting certain costs which are non refundable, therefore, we know you will understand that refunds are not accepted and late transfers will incur this administration fee. If you do not show on the day and you wish to rebook, the administration fee will apply. 

» DVD Packs
DVD Packs will not be posted until we have received payment in full by direct deposit, VISA, MasterCard, Bankcard, *Diners, *AMEX or Cheque. *Please note: Diners and AMEX incur a 3% surcharge.

DVD's cannot be refunded! If your DVD's are scratched and not working or they have arrived damaged please ring Applied Education on 08 9221 0955 for a replacement. We will require the damaged discs to be sent back to us. 

If for whatever reason you are not satisfied with your DVD Pack please ring Applied Education on 08 9221 0955. 

» Group Training
In the event that you need to cancel your booking and are unable to provide 10 working days notice a 50% cancellation fee will apply. Applied Education is committed to meeting certain costs which are non refundable, therefore, we know you will understand that with late cancellations this fee will apply.

Applied Education requires payment within 10 working days of your receipt of an invoice or alternatively a purchase order number from your company may be supplied. We accept payment via direct deposit, VISA, MasterCard, Bankcard, *Diners, *AMEX and Cheque. *Please note: Diners and AMEX incur a 3% surcharge.
 
» Venue Hire
Applied Education requires a $250 deposit to secure your booking which can be paid by direct deposit, VISA, MasterCard, Bankcard, *Diners, *AMEX and Cheque. *Please note: Diners and AMEX incur a 3% surcharge.

Applied Education requires payment within 10 working days of your receipt of an invoice or alternatively a purchase order number from your company may be supplied. We accept payment via direct deposit, VISA, MasterCard, Bankcard, *Diners, *AMEX and Cheque. *Please note: Diners and AMEX incur a 3% surcharge.

• Booking Procedure
A tentative booking is held for 14 days and is confirmed by a non-refundable deposit of $250 per day of your venue hire charge together with your letter of confirmation. Should another party be interested in your date before receipt of your deposit we will contact you and offer a 24 hour option on our venue. Bookings not secured by a deposit within 14 days will be released. Your deposit is credited to your final account and payment is required 10 working days from receipt of invoice.

• Cancellations
Should a confirmed booking be cancelled, the following policy is applicable:
a) Cancellations received with more than 14 days notice; the deposit is non refundable.
b) Cancellations received with between 5 days and 14 days notice will incur a 50% fee.
c) Cancellations received with less than 5 days notice will incur a 100% fee.

• Numbers
A guaranteed number of guests attending are required 2 working days prior to the event and minimum charges will be based on that figure.

• Subletting
Subletting of rooms is not permitted.

• Injury, Loss or Damage
Applied Education will not accept responsibility for any injury, loss or damage to persons or property occurring in connection with the venue hire at Applied Education. Organisers should ensure they are indemnified by an insurer in respect of their liabilities.

• Applied Education Property
No alteration may be made to electrical items or any other equipment supplied for a meeting. Loss or damage to Applied Education property will be charged to the organisation as will charges for cleaning rooms left unusually disordered.

• Posters, Signs and Decorations
No items can be fixed to the fabric of the building, on outside walls, trees, lamp posts, street furniture or any other objects in the surrounding area. A charge will be made for any damage caused.

• Health & Safety
The hirer is responsible for maintaining proper order and observing fire, safety and security regulations. Fire doors must be kept closed at all times and not wedged open under any circumstances. Corridors, extinguishers and fire doors must be kept clear of obstructions at all times.

• Security
Our staff will take every care with security and protection of your property. We cannot accept liability for loss or damage of any item whilst it is on our premises.